Public Records

What to know

  • Alabama Section 11-98-12 sets forth the conditions for the release of an audio recording, public record, and transcript of a 9-1-1 call for an emergency communication district.
    • This section also states that upon payment of a reasonable fee, not to exceed the actual cost of transcription, an emergency communications district shall provide a transcript of any requested audio recording of a 911 telephone call which is retained by the emergency communications district.
    • The cost for transcription for a 911 call will be a $50.00 flat rate fee, and $5.00 per page after that.
  • Mobile County Communications District will retain public records for 3 years, pursuant to our records retention policy.
  • Audio recordings that are requested by the public must be picked up from our office with proof of ID. (We will not release audio to anyone other than the person placing the call or anyone without a subpoena)
  • Transcripts that are requested will require up to 5 business days to complete.

Submitting a public records request

You may submit a public records request by completing the Records Request Form.

If you have any questions about the form or process, you may send an email: or call the office at (251) 639-2360.

What to expect

The Mobile County Communications District strives to respond promptly to all public records requests consistent with the demands of our agency’s functions. A request will require significant staff time to process if it is difficult to identify or retrieve documents or if it takes measures to redact or withhold sensitive information. In addition, we are permitted by state law to charge reasonable fees to process public records requests. We will notify you in advance if any fees are necessary to process your request.


Please call our office at (251) 639-2360 or email with any questions about our public records policy or form.