9-1-1 Center FAQCan a first responder find me if I’m using my cell phone? When calling 9-1-1 from a cell phone, your location may not automatically display to the 9-1-1 center as it does when calling from most homes or businesses. Can I Text to 9-1-1? Yes. Currently available for Verizon, T-Mobile, AT&T, Sprint and C Spire customers in Mobile County. What do I do if I accidentally dial 9-1-1? If you misdial 9-1-1 — don’t just hang up! Explain to the dispatcher you dialed 9-1-1 by mistake What information do I need to give when I call 9-1-1? Be Prepared to tell the 9-1-1 Call taker: The location of the emergency – (Address, street intersection, landmarks, city, county, mile marker, etc.) What the emergency is and what type of assistance is needed Your cell phone number. Do you provide services for non-English speaking callers? The Mobile County Communications District (MCCD) (9-1-1 Center) offers language translation through an emergency translation service.