9-1-1 Center FAQ

When calling 9-1-1 from a cell phone, your location may not automatically display to the 9-1-1 center as it does when calling from most homes or businesses.

Yes. Currently available for Verizon, T-Mobile, AT&T, Sprint and C Spire customers in Mobile County.

If you misdial 9-1-1 ā€” don't just hang up! Explain to the dispatcher you dialed 9-1-1 by mistake

Be Prepared to tell the 9-1-1 Call taker:

  • The location of the emergency - (Address, street intersection, landmarks, city, county, mile marker, etc.)
  • What the emergency is and what type of assistance is needed
  • Your cell phone number

The Mobile County Communications District (MCCD) (9-1-1 Center) offers language translation through an emergency translation service.